Which act requires states to have an ombudsman program?

• A. Older Americans Act
• B. Health Insurance Portability and Accountability Act
• C. Patient Self-Determination Act
• D. OBRA

Answer: (A)

The long-term care ombudsman program is established through the Older Americans Act. This act provides the framework and funding for state programs that advocate for residents of nursing homes and similar facilities, help with complaints, mediate disputes, and ensure residents’ rights are protected. It’s the act that creates and supports the statewide ombudsman system.

HIPAA handles privacy and security of health information. The Patient Self-Determination Act focuses on informing patients about advance directives. OBRA includes nursing home reforms and resident rights but does not specifically mandate a state ombudsman program.